How often should fuel dispensers be serviced?

We recommend professional servicing of fuel dispensers every 3-6 months depending on usage volume. High-volume stations should schedule quarterly maintenance, while lower-volume operations may be fine with bi-annual service. Regular maintenance prevents unexpected breakdowns, ensures accurate dispensing, and maintains compliance with safety regulations.

What are signs that my underground storage tanks need inspection?

Key indicators include: unexplained fuel loss or inventory discrepancies, water in your tank (detected during manual gauging), slow dispensing speeds, fuel contamination issues, or alarms from your automatic tank gauge system. Additionally, all underground storage tanks should be professionally tested annually regardless of symptoms to ensure regulatory compliance and environmental safety.

How does forecourt cleaning impact my fuel station operations?

Professional forecourt cleaning not only improves your station's appearance but also prevents safety hazards from oil and fuel spills, protects your concrete from degradation due to chemical exposure, prevents drain clogging, and helps you maintain compliance with environmental regulations. Our cleaning services are typically performed during off-peak hours to minimize impact on your operations.

What safety compliance services does XXPRO FUEL SYSTEMS provide?

Our safety compliance services include comprehensive regulatory audits, safety equipment testing and certification, staff safety training, emergency response plan development, environmental compliance documentation, and liaison with regulatory authorities. We help ensure your facility meets all Zimbabwe Environmental Management Agency and fuel industry safety standards while maintaining proper documentation.

Do you offer emergency repair services?

Yes, XXPRO FUEL SYSTEMS provides 24/7 emergency repair services for critical fuel system issues. Our emergency response team typically arrives within 2-4 hours depending on your location in Zimbabwe. We prioritize repairs that impact safety or completely halt operations, and our service vehicles are equipped with commonly needed parts to resolve most issues in a single visit.

How can I determine if I need to upgrade my fuel equipment?

Signs that indicate it's time to upgrade include: increasing frequency of repairs, difficulty finding replacement parts, inability to support modern payment methods, operational inefficiencies, non-compliance with current regulations, or equipment that's over 15 years old. We offer free equipment assessments to help you evaluate your current setup and provide recommendations for cost-effective upgrades.

What is included in your remote diagnostics service?

Our remote diagnostics service includes installation of monitoring hardware on your fuel systems, 24/7 real-time monitoring of critical parameters, automated alerts for potential issues, monthly performance reports, predictive maintenance recommendations, and priority scheduling when issues are detected. This service can reduce downtime by up to 70% by addressing problems before they cause equipment failure.

Frequently Asked Questions | XXPRO FUEL SYSTEMS

FAQ COMMON QUESTIONS

Frequently Asked
Questions

We service all fuel dispenser brands including Tatsuno, Tokheim, Gilbarco, Piusi, and more commonly found in Zimbabwe. Our technicians are certified and experienced with the latest models and can provide comprehensive maintenance and repair services regardless of manufacturer.

Underground storage tanks should be inspected at least annually to comply with most regulatory requirements. However, we recommend quarterly inspections to ensure optimal safety and early detection of potential issues before they become costly problems.

Remote diagnostics allows us to monitor your fuel systems in real-time, detecting issues before they cause equipment failure. Benefits include reduced downtime, lower maintenance costs, improved regulatory compliance, and the ability to manage multiple locations efficiently.

Yes, we provide 24/7 emergency repair services for all fuel system equipment. Our rapid response team is available around the clock to address critical issues that affect your operations, minimizing downtime and revenue loss while ensuring safety compliance.

We comply with all EPA, OSHA, and state-specific regulations regarding fuel system operations. Our technicians receive continuous training on the latest safety protocols and environmental standards to ensure your station remains fully compliant with current regulations.

Our Service Process

Easy 3 Steps To Work

System Assessment

Our team conducts thorough inspections of your fuel systems to identify issues

Customized Solutions

We develop tailored maintenance plans based on your specific requirements

Implementation & Monitoring

Our certified technicians execute the plan with ongoing support and monitoring

Dispenser Maintenance

Tank Services

Forecourt Cleaning

Safety Compliance

Installation Services

Remote Monitoring

Frequently Asked
Questions

Easy 3 Steps To Work

System Assessment

Customized Solutions

Implementation & Monitoring

Quick Links

Contact Us

Call Us 24/7

Email Us

Our Location

Dispenser Maintenance

Tank Services

Forecourt Cleaning

Safety Compliance

Installation Services

Remote Monitoring

Frequently Asked Question

Frequently Asked Questions

01. What fuel dispenser brands do you service?

02. How often should underground storage tanks be inspected?

03. What are the benefits of remote diagnostics?

04. Do you offer emergency repair services?

05. What safety standards do you comply with?

Easy 3 Steps To Work

System Assessment

Customized Solutions

Implementation & Monitoring

Quick Links

Contact Us

Call Us 24/7

Email Us

Our Location

Frequently Asked
Questions